Question 1

What forms does ContractFill support?

Accepted Answer

Residential Purchase Contract (6 pages, 170 fields), Amendments, and Notices (Waiver, Non-Waiver, General). Condo RPC and Country Residential are shipping soon.

Question 2

How does the smart interview work?

Accepted Answer

You talk through the deal, just like you'd explain it to a colleague. ContractFill asks the right questions in order: price, conditions, deposit, completion day. Speak or type. The AI validates every answer and catches inconsistencies before the contract generates.

Question 3

How does condition tracking work?

Accepted Answer

ContractFill automatically extracts 5 condition types (financing, inspection, sale of property, insurance, custom) from every deal. Deadlines are calculated, status is tracked, and when it's time to act, you're routed to the correct AREA notice or amendment form with everything pre-filled. The condition status updates automatically when the form is saved.

Question 4

What does the brokerage plan include?

Accepted Answer

Everything agents get, plus a compliance dashboard showing all active deals, pending conditions, and overdue deadlines across your team. Agent management (invite, activate, deactivate), monthly compliance reports with CSV export, and custom onboarding for your team.

Question 5

What's included in a transaction?

Accepted Answer

One completed contract counts as one transaction. Amendments and notices tied to the same deal are included — they don't count separately.

Question 6

How long is my data stored?

Accepted Answer

Active deals with integrations or conditions persist for the life of the transaction. Completed deals are archived after 90 days and can be recovered. Orphan deals without integrations clean up after 7 days. Your data stays yours and is encrypted in transit and at rest.

Question 7

Is my data secure?

Accepted Answer

Encrypted in transit and at rest. PIPEDA and PIPA compliant. AI processing uses Anthropic's Claude with no data retention. Full privacy policy at contractfill.ca/privacy.

Question 8

Do I need my own DocuSign account?

Accepted Answer

Yes. ContractFill creates drafts with signature tabs pre-placed in your DocuSign account. You control when it sends. DocuSign integration is available on Professional plans and above.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. No long-term contracts, no cancellation fees. Cancel from your account settings.

Question 10

Is ContractFill only available in Alberta?

Accepted Answer

Right now, yes. ContractFill is built specifically for AREA forms and Alberta real estate transactions. Other provinces are coming. If you're a broker or association and want to bring ContractFill to your province, reach out at hello@contractfill.ca.